IT Helpdesk jobs
The dedicated workers in IT Helpdesk jobs provide essential IT support to companies and users. They ensure there is a single point of contact for information and assistance and to troubleshoot problems with computers, software and related products.
Most IT Helpdesks use software such as an issue tracking system or "Local Bug Tracker" (LBT) which allows them to track user requests.
Large IT helpdesks have levels to handle or escalate different requests. The first level answers common questions, a second level will handle more difficult calls and there may even be a third level for specific software needs.
Elan is always recruiting for IT Help desk jobs and IT support jobs - search our site today.
£20000 - £25000 per annum + Benefits
London
As a technical consultant you will provide support and advice to clients, potential clients and internal users. You will gradually take on the responsibilities of a junior consultant by working on assignments with other...
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£24000 - £25000 per annum + bonus + benefits
City of London
A Global organisation supplying Business and Financial information, Financial Markets knowledge and Technology solutions seek a Client Service Executive to join a Global division within their London offices...
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£26000 - £34000 per annum + 10k Guaranteed bonus
Swindon
My Private healthcare supplier is looking for a developer to join their busy operational support team. The main purpose of the role is to provide second line operational support to the custom web portal and to develop...
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